No, you do not- you are able to make orders on our web page without ever having to register as a user.
All of our products are digital and will be sent to your email address once you have completed your order. A digital code will be sent to your email address which you will then be able to activate in the required program or page (you can see more specific instructions for every product under „Code activation guide“) and legally download the game you have purchased.
All products in stock will be sent to your email automatically right after you have made the payment. It may take up to 30 minutes for the email to reach you, depending on your internet speed and load. Products that are not currently in stock will be sent to you on first chance, usually within an hour.
You are able to see all of your orders if you register yourself as a user and log in to your account. You also have the option to resend emails with codes to yourself. You are able to do it here: https://punktid.com/orderstatus
In case you have already made orders from our web site and then decide to register yourself as a user by using the same email address then you are able to see all of your previous orders by logging in to your account.
Unfortunately not, all of the physical boxes and instructions are destroyed after scanning. In order to offer the fastest possible delivery time we only offer digital delivery.
Of course! All of the codes can be put on a printable voucher. You can create the voucher by clicking on the gift icon next to the redeem code.
You are able to see all of our payment methods here: https://punktid.com/payment-methods
All payments made through payments links are transferred to us automatically. However, if the payment is made by bank transfer then the transfer time depends on your bank and holidays. To speed up the process you may send us a copy of your payment (taken from your bank) here: https://punktid.com/contact
First be sure to check the spam folder of your emails- it may happen that the code ended up there. Also, always be sure to press the „Back to merchant“ button in your bank, otherwise the bank is not able to send us a confirmation about your payment and your order will not be completed. If you still have not received it, contact us here: https://punktid.com/contact
No, if you redeem a game then the game will be added to your gaming account and the code can no longer be used. You can always redownload and reinstall the game without having to enter the code again.
Since all codes are unique and can only be redeemed once then once the code has been redeemed, it is not possible to return it.
In order to earn credit you must register an account on our web site. After this you will earn credit from your purchases even when you are not logged in to your account. You just have to make your orders using the same email address you registered.
In order to use the bonus credit you have to be logged in to your account when making a purchase. You will then have a chance to use your credit in the shoppint cart.
You will not earn bonus if:
* You have partially or fully paid for the purchase using bonus credit
* You have used a discount code when making the order
* You did not make the order using an email address registered on Punktid.com's web site
* You bought a product that is excluded from our bonus system. You can see all the excluded products here: https://punktid.com/bonus-system-exceptions